How do I buy a TF2 item?
Open the Shop page, choose an item, add it to your cart and complete checkout. The next steps will appear after your order is placed.
FAQ
Answers before you open the crate.
Clear answers about buying TF2 items, using Wishlist, Steam sign-in, selling and support.
Questions without the smoke
The most common topics are grouped around buying, selling, account access and choosing items.
Do I need Steam sign-in?
Steam sign-in may be required for account-specific actions, selling items or trade-related steps.
Can I save items before buying?
Yes. Click the heart on product cards to save items to your Wishlist and return to them later.
What should I check before accepting a trade?
Always review the item name, appearance and trade details before accepting anything in Steam.
Why did an item become unavailable?
Stock can change when items are purchased or updated. If something disappears, return to the shop later or choose a similar piece.
Can I sell my TF2 items?
Go to the Sell page and sign in with Steam. The page will show the available steps for offering eligible items.
What if Steam is slow?
Steam services can occasionally pause or slow down. Wait a little and try again when Steam is stable.
Where can I ask about an order?
Use Contact Us and include your order number and item name if you already have them.
Can I use the Wishlist on mobile?
Yes. Wishlist is designed to work on desktop, tablet and mobile screens.